The department maintaining custody of merchandise must ensure that The University of Texas Health Science Center at Houston is receiving the full benefit of the manufacturer's warranty.
For questions regarding problems with a supplier regarding a warranty or purchasing and extended warranty, contact Procurement.
The department must maintain records on all items with warranties including item description, manufacturer's serial number, property tag number, warranty period, and a copy of the warranty agreement.
When merchandise is delivered to a department, departmental personnel must determine the conditions and the length of the warranty period. When the warranty period ends, the department may wish to consider a maintenance agreement.
Updated 08/05; 02/08